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Frequently asked
questions
To better serve
you, we have compiled a list of our most frequently asked questions below:
Account
information and login
Coupons
Canceling
an Order
Credit card transactions
Factory-reconditioned
Payment options
Prices
Product availability
Return policy
Sales tax
Shipping policy
Shopping and checkout
Subscribing and unsubscribing to the
PowerSPORTS4Less.com newsletter
Warranty
Product Review Submissions
Account
information and login
How secure is my
account information?
Completely secure.
PowerSPORTS4Less.com is committed to protecting the security and privacy of your
information. For details on the security of your transactions, please
click on Privacy
and Security on the left side of the home page (you may have
to scroll down).
How do I get a
copy of an invoice for my order?
Please contact customer support - shippinginfo@PowerSPORTS4less.com.
I forgot my password. How do I get it?
Click here to retrieve your
password. A message appears in red:
"Your password has been emailed to you!" Within approximately ten minutes, your
password will be e-mailed to you.
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Canceling
an Order
Can I cancel an order?
Orders cannot be cancelled once the
checkout process has been completed. Due to our commitment to process orders quickly,
once the checkout process is completed our warehouse is immediately notified to
pick and pack the order for shipment. We regret any inconvenience that this may
cause you.
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Coupons
How do I use a coupon?
To use your coupon, you need a special code or number. Coupon codes are entered via the link on the first "Checkout" / "Shopping Cart" page. If you do not see your coupon on your
on-screen invoice, please
contact us before you place your order.
Coupon offers cannot be combined with any other promotions. Only one coupon offer may be used per household and per an e-mail address. Coupons cannot be redeemed for cash. Other restrictions may apply.
Credit card transactions
Are credit card transactions on PowerSPORTS4Less.com safe?
Absolutely! In fact, it's statistically safer to use your credit card
over the Internet than in a restaurant or department store. PowerSPORTS4Less.com's
servers use Secure Sockets Layer (SSL), an encryption technology that
works with Netscape Navigator, Microsoft Internet Explorer, and AOL's
browser, so that only PowerSPORTS4Less.com can read a customer's personal information.
If you would like more information about our credit card security policy,
please read Privacy
and Security on the left side of the home page. (You may have
to scroll down.)
Why would my card be declined if there are sufficient funds in my
account?
In order to protect our customers from fraudulent transactions, the
billing and shipping address is verified through your credit card company.
If the billing address on your PowerSPORTS4Less.com account differs from the
billing address on your bank's records, you could be declined. Please
verify that your account information is correct, and then notify your
credit card company to ensure that they have your most up-to-date information.
Additionally, we do not have the capability to validate funds on cards
issued by foreign banks.
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Payment options
What are my payment
options?
We accept money
orders (This payment option will delay shipping of the product). We accept Visa,
MasterCard, Discover, and American Express credit
cards, along with PayPal
PayPal provides
a centralized method to pay by credit card or any bank account, through a secure
and independent party. PayPal simply pays PowerSPORTS4Less.com for your purchase. You
control how much money is in your PayPal account.
To pay for your PowerSPORTS4Less.com
order with PayPal, you must first establish a PayPal account. Once established,
you can deposit funds into this account from your credit card or from your checking
account. Once the funds are in your account, you can place your order on our website.
To establish a PayPal account, visit paypal.com,
and click on the link which says "Sign up for your FREE PayPal Account". If you
need additional assistance, you can contact PayPal's Customer Service by phone
at 1-888-221-1161.
Prices
Would I ever see similar
items at lower prices elsewhere?
PowerSPORTS4Less.com takes
great care to ensure we provide quality products at great bargain prices.
We will match any advertised price
Would I ever find the
MSRP listed lower at other stores?
The manufacturer establishes
the Manufacturer's Suggested Retail Prices. In principle, this provides a single
point of comparison for all retailers. We always contact manufacturers direct
to procure accurate MSRPs but cannot be responsible for the information published
by other retailers.
Are your MSRPs inflated?
No. They are based on genuine prices as set by manufacturers. Although other
retailers may advertise prices below the MSRP, these prices reflect the retailer's
own pricing, not the manufacturer's recommended pricing. At PowerSPORTS4Less.com, we
offer substantial savings over the MSRP (discounts of at least 50 percent) and
over prices advertised by other retailers.
What is your policy on price changes?
All prices are subject to change without notice. In order to continually refresh your product options, we sometimes change our prices to move inventory quickly. However, we realize the need to be sensitive to previous purchases, and
we'll offer a coupon toward your next purchase when the price of an item you just purchased has been reduced within 5 days after the date your order was originally placed. Please contact us at info@PowerSPORTS4Less.com within 5 days of placing your order so we can issue your coupon.
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Product availability
Why would an item be out of stock when it still appears on your site?
Because of the great deals we offer, many of our products sell out very quickly.
In addition, because all of our products are 'close-outs,' when they are gone
they are gone. We do update our site daily, but there is an inevitable delay
in reflecting the fluctuations of quantities of product on hand particularly since
thousands of people visit our online store everyday. To avoid missing out on our
featured items, we encourage you to act quickly.
In this case, we will notify you via e-mail that it is out of stock and do our
utmost to fulfill the order as soon as possible. You will also have the option
to cancel the order.
Do you ever restock items that are sold out?
Yes, we are occasionally able to restock items. However, because all of our
products are close-outs, we recommend that you take immediate advantage of our
great deals and place your order without delay.
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Sales tax
Does PowerSPORTS4Less.com charge sales tax?
State laws require that internet retailers collect sales tax in states where
they are resident. PowerSPORTS4Less.com is currently resident in the state of Kansas. Subsequently
we are required to charge applicable taxes in Kansas.
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Shopping
and checkout
How do I order?
To order items, follow
these steps:
1. Click on your shopping cart image at the top of the page, or the checkout image on the product detail page. (Your browser
must be cookie enabled.
2. Verify your cart, enter a coupon code if available via the link provided, and then click the "Checkout" button.
3. If you're not a subscriber
(new customer), enter your e-mail address, name, and password under 'New Customers.'
If you are already a subscriber (or customer), simply enter your e-mail
address and password under 'Return Customers.'
4. Verify your address.
5. Choose your shipping
option.
6. Enter your credit card
information and confirm your billing address.
7. Next, you're shown the
total amount of your order, including sales tax (KS residents only) and shipping
charges (if any). If the information if any of the information is incorrect, you
can go back and adjust information on previous pages. You can also cancel the
order at this point.
8. Next, you're shown a
'thank you' page that you can print out for your records. This page has an invoice
number that you can use if you need to contact us regarding your order. We will
also confirm your order via e-mail within 24 hours. If you would like to track
your package, please contact us at info@PowerSPORTS4less.com, and we will provide you an update (An automated tracking tool is being developed, and will be implemented soon!).
How do I cancel an order?
Our focus on customer satisfaction
means items are processed and shipped quickly! We actually process your order
from our warehouse within hours. Consequently, if you ask us to cancel an order,
it is most likely being prepared for shipment and we will be unable to cancel
it.
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